Answer
May 17, 2023 - 09:08 AM
Hello,
The reason for refurbishment varies from case to case. We do offer a 30 day money back guarantee on these, and sometimes customers will return them within this 30 day window. Often, these refurbished robots are hardly used by a customer before being returned to us. In other cases, the robot was returned to us with minor damage that is easily repairable. They all work 100% perfectly as if they were new, and yes, due to there being two wheels you have more spin variation options.
-Team Paddle Palace
The reason for refurbishment varies from case to case. We do offer a 30 day money back guarantee on these, and sometimes customers will return them within this 30 day window. Often, these refurbished robots are hardly used by a customer before being returned to us. In other cases, the robot was returned to us with minor damage that is easily repairable. They all work 100% perfectly as if they were new, and yes, due to there being two wheels you have more spin variation options.
-Team Paddle Palace
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